SHIPPING

We offer two different methods of shipping. Please see the table below for further details.

Delivery MethodCost Delivery Timeframes
MetroRegionalRemote
Standard Australia Post eParcelFREE on orders $100 or over2-3 business days3-6 business days5-9 business days
International ShippingCalculated at checkoutCalculated at checkout and please allow delays due to covidCalculated at checkout and please allow delays due to covidCalculated at checkout and please allow delays due to covid

Once orders are placed, they are not able to be edited, added to or cancelled. If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays). Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods. Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.

DSIPATCH TIMES

We endeavour to process and dispatch all online orders within 1-3 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with a tracking number.

TRACKING

You will receive an email with your tracking information once your order has been processed. Contact us and our Customer Care team info@svntskin.com will assist you with your enquiry.

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact our Customer Care team If you have not received your order within 4 working days, please contact us so that we can assist you. info@svntskin.com

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